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Terms of Service

Effective Date: October 6, 2026

Welcome to GoodCarrier.io (“GoodCarrier,” “we,” “us,” or “our”).

These Terms of Service (“Terms”) govern your access to and use of the GoodCarrier.io website, platform, databases, features, content, applications, and related services (collectively, the “Service”).

By accessing, browsing, registering for, submitting information to, or otherwise using GoodCarrier.io, you agree to be bound by these Terms.

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE GOODCARRIER.IO.

1. PURPOSE OF GOODCARRIER.IO

GoodCarrier.io is an information-sharing platform designed primarily for freight brokers, logistics professionals, and other transportation-industry participants.

The Service allows users to share information regarding motor carriers with whom they have had business experiences, including positive experiences involving transportation services.

Information may include, among other things:

The purpose of GoodCarrier.io is to provide an additional source of information that users may consider as part of their own transportation and carrier-selection processes.

GoodCarrier.io is not:

GoodCarrier.io does not arrange, book, tender, dispatch, transport, or otherwise facilitate the physical movement of freight.

GoodCarrier.io does not select a carrier for any particular shipment and does not guarantee that any carrier listed on the Service is qualified, authorized, insured, safe, reliable, available, or suitable for any particular shipment.

2. INFORMATIONAL PURPOSES ONLY

All information made available through GoodCarrier.io is provided for general informational and due-diligence purposes only.

Information may be submitted by users and may not have been independently verified by GoodCarrier.

You acknowledge that information available through the Service may be:

Users are solely responsible for conducting their own independent due diligence before selecting, booking, tendering freight to, or otherwise engaging any motor carrier.

GoodCarrier.io should be considered one informational resource among many and should not be used as a substitute for the user’s normal carrier-vetting procedures.

3. NO CARRIER CERTIFICATION OR ENDORSEMENT

A motor carrier appearing on GoodCarrier.io does not mean that GoodCarrier.io:

A positive review or submission concerning a carrier reflects the submitting user’s experience or opinion and does not constitute a representation by GoodCarrier.io regarding the carrier.

Past performance does not guarantee future performance.

4. USER RESPONSIBILITY FOR CARRIER DUE DILIGENCE

Before engaging a motor carrier, you are solely responsible for independently verifying information appropriate to the shipment and applicable circumstances.

This may include, without limitation:

GoodCarrier.io does not perform this due diligence for you.

You assume responsibility for determining whether a carrier is appropriate for your shipment.

5. USER ACCOUNTS

Certain portions of the Service may require registration.

When creating an account, you agree to provide information that is accurate, current, and complete.

You are responsible for:

  1. Maintaining the accuracy of your account information;
  2. Maintaining the confidentiality of your login credentials;
  3. Preventing unauthorized access to your account; and
  4. All activity occurring through your account.

You may not:

GoodCarrier.io may approve, reject, suspend, restrict, or terminate accounts at its discretion.

6. USER-SUBMITTED CONTENT

The Service permits users to submit reviews, comments, descriptions, testimonials, carrier experiences, and other information (“User Content”).

By submitting User Content, you represent and warrant that:

  1. You have the right and authority to submit the User Content;
  2. The User Content is based on your actual experience, knowledge, or information that you are legitimately authorized to provide;
  3. You have not knowingly fabricated the User Content;
  4. You have not knowingly submitted materially false or misleading factual information;
  5. You are not impersonating another person or business;
  6. Your submission does not knowingly infringe another person’s intellectual-property rights;
  7. You are not violating a confidentiality obligation by submitting the information;
  8. The submission does not contain passwords, authentication credentials, Social Security numbers, payment-card information, or other highly sensitive personal information;
  9. The submission does not contain malicious software or code; and
  10. The submission does not knowingly violate applicable law.

You are solely responsible for the User Content you submit.

GoodCarrier.io does not adopt, endorse, guarantee, or independently verify User Content merely because it appears on the Service.

7. CARRIER REVIEWS AND EXPERIENCES

GoodCarrier.io allows transportation professionals to share their own experiences regarding motor carriers.

Users must submit information in good faith and should describe their actual experiences accurately.

Users must not knowingly submit:

Nothing in these Terms prohibits a user from expressing an honest opinion or sharing a truthful account of an actual business experience.

GoodCarrier.io does not require users to submit positive reviews, and users are not required to express a particular sentiment.

8. REVIEW INTEGRITY

GoodCarrier.io is intended to facilitate authentic information sharing.

Accordingly, users may not:

GoodCarrier.io may remove or restrict content that it reasonably believes has been manipulated, fabricated, submitted fraudulently, or otherwise violates these Terms.

9. NO GUARANTEE OF USER CONTENT

GoodCarrier.io does not guarantee that any User Content is:

A user’s experience with a carrier may differ substantially from another user’s experience.

A single positive experience does not establish that a carrier will perform similarly in the future.

Likewise, a negative experience does not necessarily establish that a carrier will perform poorly in every future transaction.

Users should consider the circumstances and independently evaluate the information.

10. INFORMATION MAY CHANGE

Carrier information can change at any time.

For example, a carrier’s:

may change after information is submitted to GoodCarrier.io.

GoodCarrier.io has no obligation to continuously monitor or update every item of information appearing on the Service.

11. CONTENT MODERATION AND REMOVAL

GoodCarrier.io reserves the right, but does not assume an obligation, to review User Content.

We may, in our discretion:

Reasons may include, without limitation:

GoodCarrier.io does not guarantee that every inaccurate, fraudulent, or prohibited submission will be identified.

12. CARRIER DISPUTES

GoodCarrier.io is not a party to disputes between users and motor carriers.

If a motor carrier believes that information appearing on GoodCarrier.io is inaccurate, misleading, unlawful, or otherwise improper, the carrier may contact GoodCarrier.io through the contact information provided on the Service.

GoodCarrier.io may, in its discretion:

GoodCarrier.io is not required to act as an arbitrator, mediator, investigator, judge, or fact-finder between a carrier and a user.

GoodCarrier.io does not guarantee that disputed content will be removed.

A carrier’s disagreement with a review does not, by itself, establish that the review is false or unlawful.

13. THIRD-PARTY DATA AND INFORMATION

GoodCarrier.io may display or reference information obtained from users, public sources, third-party databases, websites, or other sources.

GoodCarrier.io does not guarantee the accuracy, completeness, timeliness, or reliability of information obtained from third parties.

Third-party information may be subject to the terms and policies of the applicable third party.

GoodCarrier.io is not responsible for errors, omissions, changes, or inaccuracies originating from third-party sources.

14. NO TRANSPORTATION CONTRACT

Use of GoodCarrier.io does not create a transportation contract between you and GoodCarrier.io.

GoodCarrier.io is not a party to any transportation agreement, rate confirmation, broker-carrier agreement, shipper-carrier agreement, bill of lading, load tender, or other transportation transaction between users and motor carriers.

Any transportation transaction you enter into with a motor carrier is solely between you and the applicable parties.

GoodCarrier.io has no responsibility for the performance, payment, cargo, claims, delays, losses, damages, accidents, or other obligations arising from such transactions.

15. PROHIBITED USES

You may not use GoodCarrier.io to:

16. DATABASE AND DATA USE

GoodCarrier.io may compile, organize, structure, analyze, categorize, display, and otherwise process information submitted through the Service.

The compilation, arrangement, organization, structure, presentation, and functionality of the GoodCarrier.io database may constitute proprietary information and intellectual property of GoodCarrier.io.

You may use information available through the Service for legitimate business and due-diligence purposes consistent with these Terms.

You may not:

17. LICENSE TO USER CONTENT

You retain ownership of User Content that you submit.

By submitting User Content, you grant GoodCarrier.io a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to:

as reasonably necessary to operate, maintain, improve, secure, promote, and provide the Service.

This license does not transfer ownership of your underlying User Content to GoodCarrier.io.

You understand that User Content submitted to the Service may be displayed to authorized users of GoodCarrier.io.

GoodCarrier.io may retain copies of User Content where reasonably necessary for backups, security, legal compliance, dispute resolution, fraud prevention, or legitimate business purposes.

18. INTELLECTUAL PROPERTY

The GoodCarrier.io website, software, design, layout, branding, logos, graphics, original text, database structure, functionality, compilation, and other proprietary materials are owned by or licensed to GoodCarrier.io.

Except as expressly permitted by these Terms, you may not:

GoodCarrier.io’s proprietary materials without prior written authorization.

The GoodCarrier.io name, trademarks, logos, and branding may not be used without prior written permission.

19. THIRD-PARTY SERVICES

GoodCarrier.io may link to or integrate with third-party websites, services, databases, software, or tools.

GoodCarrier.io does not control or guarantee the availability, security, accuracy, or reliability of third-party services.

Your use of third-party services is governed by the applicable third party’s terms and policies.

GoodCarrier.io is not responsible for losses or disputes arising from your use of third-party services.

20. SERVICE AVAILABILITY

GoodCarrier.io does not guarantee that the Service will:

GoodCarrier.io may modify, suspend, discontinue, or restrict any portion of the Service at any time.

21. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL INFORMATION, CONTENT, USER CONTENT, REVIEWS, DATA, FEATURES, AND MATERIALS MADE AVAILABLE THROUGH GOODCARRIER.IO ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

GOODCARRIER.IO DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, TO THE MAXIMUM EXTENT PERMITTED BY LAW, INCLUDING WARRANTIES OF:

GOODCARRIER.IO DOES NOT WARRANT THAT:

  1. The Service will always be available;
  2. The Service will be error-free;
  3. Information will be accurate or complete;
  4. User Content will be truthful;
  5. A motor carrier will perform as described by a user;
  6. A motor carrier will be authorized or insured;
  7. The Service will satisfy your requirements;
  8. The Service will be uninterrupted; or
  9. The Service will be free from harmful components.

22. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GOODCARRIER.IO AND ITS OWNERS, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, SERVICE PROVIDERS, LICENSORS, AND SUCCESSORS SHALL NOT BE LIABLE FOR ANY:

arising out of or relating to:

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF GOODCARRIER.IO ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF:

(A) THE TOTAL AMOUNT YOU PAID TO GOODCARRIER.IO FOR THE SERVICE DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR

(B) ONE HUNDRED U.S. DOLLARS ($100).

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

23. RELEASE

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU RELEASE AND HOLD HARMLESS GOODCARRIER.IO AND ITS OWNERS, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS FROM CLAIMS ARISING OUT OF DISPUTES BETWEEN YOU AND ANY MOTOR CARRIER, BROKER, SHIPPER, DRIVER, OR OTHER THIRD PARTY RELATING TO INFORMATION AVAILABLE THROUGH THE SERVICE OR TRANSACTIONS CONDUCTED OUTSIDE THE SERVICE.

GOODCARRIER.IO IS NOT RESPONSIBLE FOR THE CONDUCT, PERFORMANCE, REPRESENTATIONS, OR OMISSIONS OF USERS OR MOTOR CARRIERS.

24. INDEMNIFICATION

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless GoodCarrier.io and its owners, members, managers, officers, employees, contractors, agents, affiliates, licensors, service providers, and successors from and against claims, demands, actions, liabilities, damages, losses, judgments, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

  1. Your use of GoodCarrier.io;
  2. Your violation of these Terms;
  3. Your User Content;
  4. Your violation of another person’s rights;
  5. Your violation of applicable law;
  6. Your interaction with a motor carrier or other third party;
  7. Your use or misuse of information obtained through the Service;
  8. Any allegation that your User Content infringes or violates another person’s rights; or
  9. Any transaction or business relationship you conduct outside GoodCarrier.io.

25. ACCOUNT SUSPENSION AND TERMINATION

GoodCarrier.io may suspend or terminate your account if we believe you have:

GoodCarrier.io may also discontinue the Service or any portion of it at any time.

Termination does not eliminate obligations that by their nature should survive termination, including provisions concerning:

26. PRIVACY

Your use of GoodCarrier.io is also subject to the GoodCarrier.io Privacy Policy.

The Privacy Policy describes how information may be collected, used, stored, disclosed, and processed.

By using GoodCarrier.io, you acknowledge that information may be handled as described in the Privacy Policy.

27. GOVERNING LAW; NATIONWIDE APPLICATION

These Terms are intended to apply to users of GoodCarrier.io throughout the United States and, where applicable, internationally.

To the maximum extent permitted by applicable law, these Terms and your use of GoodCarrier.io shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict-of-law principles.

The parties acknowledge that GoodCarrier.io is operated from South Carolina and agree that South Carolina has a substantial relationship to the Service and the contractual relationship created by these Terms.

South Carolina law shall govern the interpretation, validity, enforcement, and construction of these Terms to the maximum extent permitted by law.

However, nothing in these Terms is intended to:

  1. Require a user to waive a right or protection that cannot legally be waived;
  2. Exclude or limit liability that cannot legally be excluded or limited;
  3. Prevent enforcement of a mandatory consumer-protection, privacy, or other law that applies to a particular user;
  4. Prevent a governmental agency or regulatory authority from exercising authority granted by law; or
  5. Require the application of South Carolina law where applicable law requires another state’s law to govern a particular issue.

Where the law of the state in which a user resides or conducts business contains mandatory requirements that cannot legally be waived by contract, those requirements shall apply to the extent required by law.

Except where prohibited by applicable law, the parties intend that South Carolina law shall control all matters that may lawfully be governed by agreement.

28. COMPLIANCE WITH APPLICABLE LAW

You agree to use GoodCarrier.io in compliance with all applicable:

Because GoodCarrier.io may be used throughout the United States, legal requirements may differ depending upon the user’s location and activities.

Nothing in these Terms authorizes a user to violate applicable law.

GoodCarrier.io may restrict, suspend, modify, or terminate access to the Service when reasonably necessary to comply with applicable law, regulation, legal process, or governmental requirements.

29. STATE-SPECIFIC RIGHTS AND NON-WAIVABLE PROVISIONS

Certain states provide residents with statutory rights, remedies, or protections that cannot legally be waived through contractual terms.

Nothing in these Terms is intended to waive, eliminate, or restrict any non-waivable right or protection.

If a provision of these Terms is determined to be unenforceable as applied to a user because of a mandatory law of that user’s state, that provision shall be enforced to the maximum extent permitted by law and modified only to the minimum extent necessary to comply with applicable law.

All remaining provisions shall remain in effect.

30. FEDERAL LAW

These Terms are subject to applicable federal law.

Nothing in these Terms is intended to waive a right or obligation imposed by federal law that cannot legally be waived by contract.

Where federal law preempts or controls a particular issue, federal law shall govern that issue.

31. JURISDICTION AND VENUE

To the maximum extent permitted by applicable law, any lawsuit or judicial proceeding arising out of or relating to these Terms or GoodCarrier.io shall be brought in a state or federal court located in South Carolina.

You consent to the personal jurisdiction of such courts to the maximum extent permitted by law.

The parties agree that South Carolina is an appropriate forum because GoodCarrier.io is operated from South Carolina and the parties have agreed that South Carolina law should govern their contractual relationship to the maximum extent permitted by law.

If applicable law provides a user with a non-waivable right to bring a claim in another jurisdiction, nothing in this section is intended to eliminate or restrict that right.

32. DISPUTE RESOLUTION

Before initiating litigation concerning a dispute arising out of these Terms or your use of GoodCarrier.io, you agree to provide GoodCarrier.io with written notice describing:

  1. The nature of the dispute;
  2. The facts supporting the claim; and
  3. The relief being requested.

The parties will have thirty (30) days after receipt of the notice to attempt to resolve the dispute informally.

This informal resolution requirement does not prevent either party from seeking emergency or temporary relief when reasonably necessary to protect intellectual property, confidential information, account security, or prevent unauthorized access to or misuse of the Service.

Nothing in this section requires a party to waive any right that cannot legally be waived.

33. NO CLASS-ACTION WAIVER WHERE PROHIBITED

To the maximum extent permitted by applicable law, each party agrees that claims arising out of these Terms or the Service should be brought individually rather than as part of a class, collective, consolidated, or representative action.

However, nothing in this provision is intended to waive or restrict any right to participate in a class or representative action where such waiver is prohibited or otherwise unenforceable under applicable law.

If this provision is determined to be unenforceable, the remaining provisions of these Terms shall remain in effect to the maximum extent permitted by law.

34. INTERNATIONAL USERS

GoodCarrier.io is operated from the United States and is primarily intended for users conducting business within the United States.

If you access GoodCarrier.io from outside the United States, you are responsible for determining whether your use of the Service is permitted under the laws applicable to you.

You may not use GoodCarrier.io in violation of applicable laws or regulations in the jurisdiction from which you access the Service.

Nothing in these Terms is intended to create obligations under foreign law beyond those required by applicable law.

35. SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable in any jurisdiction, that determination shall not affect the validity or enforceability of the provision in any other jurisdiction.

Where necessary, an affected provision shall be modified only to the minimum extent necessary to make it lawful and enforceable.

All remaining provisions shall remain in full force and effect.

36. NO WAIVER

GoodCarrier.io’s failure to enforce any provision of these Terms shall not constitute a waiver of its right to enforce that provision in the future.

37. ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without GoodCarrier.io’s prior written consent.

GoodCarrier.io may assign or transfer these Terms, in whole or in part, in connection with a merger, acquisition, sale of assets, corporate restructuring, financing, or other business transaction.

38. ENTIRE AGREEMENT

These Terms, together with the GoodCarrier.io Privacy Policy and any other policies expressly incorporated into these Terms, constitute the entire agreement between you and GoodCarrier.io concerning your use of the Service.

These Terms supersede prior agreements, understandings, or representations concerning your use of GoodCarrier.io.

39. CHANGES TO THESE TERMS

GoodCarrier.io may modify these Terms from time to time.

Updated Terms will be posted on GoodCarrier.io with a revised effective date.

Where required by applicable law, GoodCarrier.io will provide additional notice of material changes.

Your continued use of GoodCarrier.io after revised Terms become effective constitutes acceptance of the revised Terms to the maximum extent permitted by law.

40. CONTACT

Questions, legal notices, complaints, or other communications regarding these Terms may be directed to GoodCarrier.io through the contact information provided on the Service.

IMPORTANT NOTICE

GOODCARRIER.IO IS AN INFORMATIONAL RESOURCE ONLY.

Information appearing on GoodCarrier.io may be submitted by third parties and is not guaranteed to be accurate, complete, current, or independently verified.

Users are solely responsible for conducting their own carrier due diligence and independently verifying operating authority, insurance, safety information, equipment, identity, qualifications, and other information before booking, tendering, or otherwise engaging a motor carrier.

GOODCARRIER.IO DOES NOT ARRANGE TRANSPORTATION, SELECT CARRIERS, BROKER FREIGHT, TRANSPORT FREIGHT, OR GUARANTEE THE PERFORMANCE, CONDUCT, QUALIFICATIONS, OR RELIABILITY OF ANY MOTOR CARRIER.

A carrier’s appearance on GoodCarrier.io or receipt of a positive review does not constitute an endorsement, certification, approval, or guarantee by GoodCarrier.io.

USE GOODCARRIER.IO AS ONE INFORMATIONAL RESOURCE IN YOUR OWN DUE-DILIGENCE PROCESS — NOT AS A SUBSTITUTE FOR IT.